Burn-In* Free for life, Guaranteed**
Samsung 2017 QLED TVs guarantee no burn-in.
*“Burn-in” is a permanent defect in areas of a TV display that can be caused by cumulative effects of displaying the same image or scene for long periods of time, sometimes even as little as one hour.
**In the event of burn-in from normal consumer use, Samsung Customer Service (1-800-726-7864) will either repair or replace at its option the 2017 QLED TV with a similar model. This guarantee requires a valid serial number, valid picture proof of burn-in, and product registration on Samsung.com starting from May 1st, 2017. Does not cover fraudulent claims or claims of burn-in resulting from negligence or improper use of TV. Repair or replacement typically occurs within 2-3 weeks but could take longer.